We offer a variety of payment options. These include online bill payment, auto recurring bank draft, and phone payments processed by a
live customer service agent. We accept American Express, Discover, Visa and MasterCard for residential and commercial customers.
We accept credit card, ACH, check by regular mail, and cash payments through Ace Cash Express.
Regular Mail / Bank Bill Pay
To remit payment by regular mail or online bill-payment services offered by most banks, send your payment to:
PO Box 660938
Dallas, Texas 75266-0938
Our friendly customer service agents are here to accept payments over the phone. Call us at 1-888-594-9299 Monday through Friday
between 8:00 AM and 6:00 PM CST.
Use our Easy Pay
option or Check out our My Account
It’s easy to register
if you haven’t already, and we have loads of features.
It has detailed information about your account in addition to the following payment related features:
- Setup remembered payment profiles for easy access
- Make one time payments
- Scheduling a payment to happen on a certain date
- Activating Summer Energy Auto Payments for worry free payments
- View/Cancel what payments you have scheduled
- View your payment history
Walk-in / Kiosks
Customers can make payments through Ace Cash Express walk in payment centers. When making payments at Ace, you will need to provide
your customer account number without dashes.
If you are in a disconnect or reconnect situation, please contact our Customer Service department at 1-888-594-9299
to ensure your payment is posted promptly.
When paying a deposit with Ace, you will need to provide your phone number for validation. For a complete list of their locations click the link below.